Get in touch
Questions? Feedback? Need help? We're here for you.
Send us a message
🕒 Support Hours
| Monday - Friday | 9:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Emergency only |
🚨 Emergency support available 24/7 for critical issues (server down, security breach)
Prefer WhatsApp?
Get faster responses on WhatsApp. Save our number and message us anytime.
Chat on WhatsApp →
📍 Lagos, Nigeria – Coming soon: physical office address
Frequently Asked Questions
How fast do you respond?
During business hours: within 4 hours. Emergency support: within 1 hour.
Do you offer phone support?
We prioritize WhatsApp and email for faster, trackable responses.
Can I migrate from another host?
Yes! We offer free migration on all Grow and Reseller plans.
Do you have a refund policy?
Yes, 30-day money-back guarantee on all annual plans.
How do I upgrade my plan?
Log into your client portal and click "Upgrade" – it's instant.
Do you offer a discount for non-profits?
Yes, contact us with your non-profit status for special pricing.