How can we help?
Search our knowledge base for tutorials, guides, and answers to common questions.
Popular topics:
Getting Started
New to MyCartly? Start here with the basics.
- How to create your hosting account →
- Understanding your control panel →
- Setting up your first website →
- Billing and payment methods →
WordPress
Everything you need to know about WordPress hosting.
- How to install WordPress (1-click) →
- Choosing and installing themes →
- Essential WordPress plugins →
- Troubleshooting WordPress errors →
Email Setup
Configure email on any device or client.
- Creating email accounts in HestiaCP →
- Setting up email on Gmail →
- Setting up email on Outlook →
- Setting up email on iPhone/Android →
Domains & DNS
Manage domains, DNS records, and transfers.
- How to transfer your domain to MyCartly →
- Pointing your domain to MyCartly →
- Managing DNS records (A, CNAME, MX) →
- Understanding nameservers →
Security & Backups
Keep your website secure and backed up.
- How to enable free SSL certificates →
- Understanding daily backups →
- How to restore from a backup →
- Setting up two-factor authentication →
Migration
Moving from another host? We've got you covered.
- Free migration process explained →
- Preparing for migration checklist →
- Migrating from cPanel →
- Migrating from other control panels →
Billing & Account
Manage payments, invoices, and account settings.
- How to update payment methods →
- Understanding your invoice →
- How to upgrade your hosting plan →
- Cancellation and refund policy →
Troubleshooting
Common issues and how to fix them.
- Website down? Troubleshooting steps →
- Slow website? Performance tips →
- Email not sending/receiving →
- 500 Internal Server Error fix →
Featured Articles
📖 How to install WordPress in 5 minutes
Step-by-step guide with screenshots for beginners.
Read article →📖 Understanding your HestiaCP control panel
A complete tour of all features and settings.
Read article →📖 How to transfer your domain to MyCartly
Everything you need to know about domain transfers.
Read article →Still need help?
Can't find what you're looking for? Our support team is here to help.
Contact Support →